REFUND POLICY  (Page 2 of 3)

CUSTOMER CANCELLATIONS
We only accept cancellation in writing (mail) for all or part of the trip. Our business hours are from 9 AM to 6 PM, Monday thru Friday, Beijing time.

• Cancellation fee of $50 will be assessed after a reservation has been made -- no matter the reason for the cancellation.
• If cancel 45 to 74 days prior to your tour date, 30% of tour price will be assessed.
• If cancel 30 to 44 days prior to to your tour date, 50% of tour price will be assessed.
• If cancel 11 to 29 days prior to your tour date; 70% of tour price will be assessed.
• If cancel 4 to 10 days prior to your tour date, 90% of tour price will be assessed.
• If cancel within 3 days prior to your tour date, 100% of tour price will be assessed.

Travelers who can't finish the whole trip must claim in writing for a refund within 30 days of termination of the tour. Any adjustment will be calculated on actual cost and not on a per diem basis. No refund will be given to travelers who terminate the trip for their own personal reasons.

AIRLINE TICKET CANCELLATIONS
For clients booking airline ticket only, there will be a $50 cancellation fee plus airline cancellation penalties, which may add up to 100% of ticket price once airline ticket is issued.