REFUND POLICY  (Page 3 of 3)

HOTEL BOOKING CANCELLATIONS
For clients booking hotel only, there will be $50 cancellation fee plus hotel cancellation penalties up to 100% of hotel rate. A change in departure date 30 days prior to confirmed departure is considered a cancellation.

TOUR OPERATOR CANCELLATIONS
If tour operator cancels the tour, the refund including compensation will not exceed 100% of tour sales price.

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If you have any questions about our payment or refund policies, please call us at +86-29-6286-9810, or email us at info@simontour.com.